{"id":3046,"date":"2026-02-11T19:18:25","date_gmt":"2026-02-11T18:18:25","guid":{"rendered":"https:\/\/www.camping-arize.com\/frequently-asked-questions\/"},"modified":"2026-02-11T19:51:34","modified_gmt":"2026-02-11T18:51:34","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.camping-arize.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-e048416e6f138b2637bb597d5b18d485\">Discover our frequently asked questions<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Do you have a question before your trip? Check out our FAQ! <\/p>\n\n\n\n<div class=\"pfq\">\n  \n  \n  <nav class=\"pfq__themes\">\n    <h2>Th\u00e9matiques<\/h2>\n    <ul>\n      \n        <li class=\"pfq__theme active\" data-pfq-group=\"group-0\">\n          <a href=\"#\">Questions g\u00e9n\u00e9rales<\/a>\n        <\/li>\n\n          <\/ul>\n  <\/nav>\n\n  <div class=\"pfq__questions\">\n    \n      <div class=\"pfq__questions__group visible\" data-pfq-group=\"group-0\">\n\n        <h3>Questions g\u00e9n\u00e9rales<\/h3>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Devons-nous prendre nos draps ?<\/h4>\n            <div class=\"pfq__answer\"><p>Les draps ne sont pas fournis, mais nous offrons la possibilit\u00e9 de les louer sur place.<\/p>\n<p>Draps par lit : 19\u20ac<\/p>\n<p>Serviettes de toilette : 7 \u20ac<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Les barbecues sont-ils autoris\u00e9s ?<\/h4>\n            <div class=\"pfq__answer\"><p>Deux barbecues collectifs sont mis \u00e0 disposition.<\/p>\n<p>Il est situ\u00e9 \u00e0 l\u2019accueil, dans une zone am\u00e9nag\u00e9e et s\u00e9curis\u00e9e afin de limiter tout risque d\u2019incendie.<\/p>\n<p>Les barbecues \u00e0 bois sont strictement interdits sur les emplacements et \u00e0 proximit\u00e9 des h\u00e9bergements.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Les chiens sont-ils admis ?<\/h4>\n            <div class=\"pfq__answer\"><p>Oui, les animaux de compagnie sont accept\u00e9s sous conditions. Ils doivent \u00eatre tenus en laisse et avoir un carnet de vaccination \u00e0 jour. Les animaux ne peuvent pas rester seuls, ni sur un emplacement, ni dans une location ou un mobil-home, m\u00eame temporairement. Cette r\u00e8gle vise \u00e0 garantir le bien-\u00eatre des animaux, la tranquillit\u00e9 des autres clients et la pr\u00e9servation des h\u00e9bergements. Elle fait partie int\u00e9grante du r\u00e8glement int\u00e9rieur du camping. Un suppl\u00e9ment de 6\u20ac par jour sera appliqu\u00e9 \u00e0 votre r\u00e9servation pour votre animal.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">O\u00f9 se situe le centre m\u00e9dical le plus proche ?<\/h4>\n            <div class=\"pfq__answer\"><p>Le centre m\u00e9dical le plus proche est \u00e0 1 km du camping (M\u00e9decin, infirmiers, kin\u00e9, sage-femme\u2026)<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">O\u00f9 se situe le supermarch\u00e9 le plus proche ?<\/h4>\n            <div class=\"pfq__answer\"><p>Le supermarch\u00e9 le plus proche est \u00e0 1km du camping (carrefour express ouvert tous les jours de 8H\u00a030 \u00e0 20H et le dimanche de 9H \u00e0 13H). La petite \u00e9picerie du camping propose des produits de premi\u00e8res n\u00e9cessit\u00e9s.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Quels sont les modes de paiement que vous acceptez ?<\/h4>\n            <div class=\"pfq__answer\"><p>Nous acceptons les cartes bancaires VISA, les ch\u00e8ques bancaires, les A.N.C.V. et les esp\u00e8ces.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Peut-on louer des v\u00e9los ?<\/h4>\n            <div class=\"pfq__answer\"><p>La location de v\u00e9los est possible \u00e0 1,5 km du camping \u00e0 \u00ab\u00a0Arize2roues\u00a0\u00bb.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Le parc aquatique est-il accessible aux personnes ext\u00e9rieures ?<\/h4>\n            <div class=\"pfq__answer\"><p>Le parc aquatique n\u2019est pas accessible aux personnes ext\u00e9rieures au camping.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">La piscine est-elle chauff\u00e9e et quand est-elle ouverte ?<\/h4>\n            <div class=\"pfq__answer\"><p>Oui, la piscine est chauff\u00e9e. Elle est ouverte en saison, g\u00e9n\u00e9ralement du printemps \u00e0 la fin de l\u2019\u00e9t\u00e9. Les dates et horaires d\u2019ouverture peuvent varier selon la m\u00e9t\u00e9o et la r\u00e9glementation en vigueur. Les enfants doivent \u00eatre sous la surveillance d\u2019un adulte responsable.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">A quelles dates y a-t-il de l\u2019animation ?<\/h4>\n            <div class=\"pfq__answer\"><p>En juillet et Aout, le camping propose des animations pour enfants et adultes, des soir\u00e9es conviviales et des activit\u00e9s nature.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Y a-t-il un snack ou un service de restauration sur place ?<\/h4>\n            <div class=\"pfq__answer\"><p>Oui, un snack est propos\u00e9 uniquement en haute saison, de juillet \u00e0 ao\u00fbt. Le snack propose une restauration simple et conviviale, adapt\u00e9e \u00e0 l\u2019esprit du camping. Il est ouvert du mercredi au dimanche, les soirs uniquement, avec une r\u00e9servation fortement conseill\u00e9e. Lundi et mardi nous avons des food-truck.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Proposez-vous du WIFI sur le camping ?<\/h4>\n            <div class=\"pfq__answer\"><p>Oui, une connexion WiFi est incluse pour un appareil pendant toute la dur\u00e9e du s\u00e9jour. Des options peuvent \u00eatre propos\u00e9es pour connecter plusieurs appareils.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Combien de v\u00e9hicules sont admis par emplacement ?<\/h4>\n            <div class=\"pfq__answer\"><p>Sur l\u2019ensemble de notre camping, une seule voiture est autoris\u00e9e. Un emplacement est pr\u00e9vu par h\u00e9bergement dans l\u2019enceinte du camping (pas n\u00e9cessairement sur votre emplacement m\u00eame car une partie du camping est pi\u00e9ton). Si vous venez avec deux v\u00e9hicules, un suppl\u00e9ment de 4 \u20ac par jour vous sera demand\u00e9.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Le camping est-il agr\u00e9\u00e9 VACAF ?<\/h4>\n            <div class=\"pfq__answer\"><p>oui<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Comment effectuer une r\u00e9servation ?<\/h4>\n            <div class=\"pfq__answer\"><p>Les r\u00e9servations peuvent se faire en ligne, par t\u00e9l\u00e9phone ou par email. En haute saison, il est fortement conseill\u00e9 de r\u00e9server \u00e0 l\u2019avance.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Une caution est-elle demand\u00e9e ?<\/h4>\n            <div class=\"pfq__answer\"><p>Oui, une caution (de 150 \u20ac pour la location et 75 \u20ac pour le m\u00e9nage) est demand\u00e9e avant l\u2019arriv\u00e9e pour les locations. Elle est g\u00e9r\u00e9e en ligne via un syst\u00e8me s\u00e9curis\u00e9 \u00ab\u00a0swikly\u00a0\u00bb et n\u2019est pas d\u00e9bit\u00e9e, sauf en cas de d\u00e9gradation.<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Peut-on r\u00e9gler en ch\u00e8que vacances la r\u00e9servation ?<\/h4>\n            <div class=\"pfq__answer\"><p>Seules les prestations d\u2019h\u00e9bergement et le snack sont payables en ch\u00e8ques-vacances ANCV et en E-connect<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Quelles sont les conditions de remboursement en cas d&#039;annulation ?<\/h4>\n            <div class=\"pfq__answer\"><p>Pour \u00eatre rembours\u00e9 en cas d&#8217;annulation, il faut avoir souscrit \u00e0 l&#8217;assurance annulation Meetch. Cette assurance couvre un grand nombre de sinistres : maladie, probl\u00e8me de transport, cong\u00e9s d\u00e9plac\u00e9s,\u2026<\/p>\n<\/div>\n          <\/div>\n\n        \n          <div class=\"pfq__question\"  >\n            <h4 class=\"pfq__question__title\">Est-il possible de modifier ma r\u00e9servation ?<\/h4>\n            <div class=\"pfq__answer\"><p>Oui, sous conditions de disponibilit\u00e9. Il faut dans ce cas nous contacter par t\u00e9l\u00e9phone (<a href=\"tel:+33561658151\">+33561658151<\/a>) ou par email (<a href=\"mailto:mail@camping-arize.com\" target=\"_blank\" rel=\"noopener\">mail@camping-arize.com<\/a>)<\/p>\n<\/div>\n          <\/div>\n\n        \n      <\/div>\n\n    \n  <\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Discover our frequently asked questions Do you have a question before your trip? Check out our FAQ!<\/p>\n","protected":false},"author":10,"featured_media":3042,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently asked questions | Camping L&#039;Arize<\/title>\n<meta name=\"description\" content=\"Discover our FAQ to help you prepare your stay in Ari\u00e8ge at camping l&#039;Arize!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.camping-arize.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions | Camping L&#039;Arize\" \/>\n<meta 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